FAQ


 

 

Frequently Asked Questions

 

 

Your Stay

 

What time is check-in and check-out?

  Check-in is from 15:00 and check-out by 11:00. Luggage storage is available before check-in or after check-out.

 

Are children allowed at Homeric Poems?

  Yes, children older than 12 years are welcome. Younger children cannot be accommodated due to safety reasons.

 

Is early check-in or late check-out available?

  Yes, always subject to availability.

 

Is Homeric Poems suitable for solo travelers?

  Yes, solo travelers enjoy the peaceful setting, 24-hour reception, and proximity to Fira.


 

Suites & Amenities

 

Do all rooms have sea views?

  Yes, every room offers Caldera views and private balconies.

 

What amenities are available in the rooms?

  Molton Brown toiletries, Nespresso machine and capsules, bathrobes, slippers, hairdryer, and safebox (some rooms offer laptop-size safeboxes).

 

Does the hotel have king-size beds?

  Only Grand Suites and Honeymoon Suites include king-size beds.

 

Does Homeric Poems have cave-style or traditional Cycladic suites?

  Yes, the suites follow Cycladic architectural tradition, with some cave-style interiors and minimalist luxury design.

 

Are there private pools or hot tubs?

  Yes, select suites feature heated private plunge pools or outdoor jacuzzis overlooking the Caldera.

 

Is the pool heated?

  The main infinity pool is not heated. Only the private plunge pools in select suites are heated.

 

Is there a spa or massage room?

  Yes, a massage room is available by appointment.

 

Are pets allowed at Homeric Poems?

  No, pets are not permitted.

 

Is there a gym at the hotel?

  No, gym facilities are not available.

 

Can I watch the sunset from my suite?

  Absolutely. All suites offer direct views of the Caldera and the Santorini sunset.


 

Dining & Experiences

 

Does Homeric Poems have a restaurant?

  Yes, the hotel offers a restaurant and room service. The kitchen closes at 21:30.

 

Is breakfast included?

  Yes, a rich à la carte breakfast is included and can be enjoyed in your suite or on your balcony.

 

Can I book tours or activities through the hotel?

  Yes, our concierge team can help you book excursions, spa treatments, and make restaurant reservations.

 

Does Homeric Poems offer honeymoon or romantic packages?

  Yes, including champagne on arrival, sunset dinners, and private spa experiences. Contact us for a tailor-made itinerary.

 

Are weddings or private events allowed?

  Small private events such as proposals, anniversaries, or intimate dinners can be arranged upon request.

 

What makes Homeric Poems ideal for couples?

  Romantic suites with sunset views, heated plunge pools, in-room dining, and personalized experiences perfect for honeymoons and celebrations.

 

 

Location & Transportation

 

How far is Homeric Poems from Fira?

  The hotel is just a 10-minute walk from the capital, Fira.

 

How far is the hotel from the Santorini Port and Airport?

  Santorini Airport is about 15 minutes away, and Athinios Port about 20 minutes. Transfers are available upon request for €50 each way.

 

Is there public transportation nearby?

  Yes, the central bus station in Fira is about 15 minutes on foot. A local bus also passes nearby.

 

Is there parking space near the hotel?

  Yes, public parking is available 2–3 minutes’ walk from the hotel.

 

 

Policies & Practical Info

 

What is the cancellation policy?

  Flexible rates typically allow free cancellation up to 14 days before arrival. Please check your selected rate’s conditions for details.

 

Is the reception open 24 hours?

  Yes, reception operates 24/7 for your convenience.

 

Is Wi-Fi available?

  Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

 

What languages are spoken at reception?

  English and Greek are spoken fluently. Some staff members also speak other European languages.

 

Is Homeric Poems listed on Booking.com or Expedia?

  Yes, but booking directly through our website guarantees the best rates and exclusive offers.